FAQ

Find answers to the most commonly asked questions about our store & products.

Shipping

Orders are typically processed and shipped within 1-3 business days. You will receive an email notification once your order has been shipped.

Currently, we only ship within the United States. International shipping is not available at this time.

Shipping costs vary depending on the size and weight of your order and your location. You can view the estimated shipping cost at checkout.

Yes, once your order is shipped, we will send you a tracking number via email so you can monitor the delivery status.

If your package is lost or arrives damaged, please contact our customer service team at info@wearedragon.net, and we will assist you with a replacement or refund.